DATA PRIVACY

DATA PRIVACY POLICY STATEMENT AND COOKIE POLICY

JUNGLEWP LIMITED (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.junglewp.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Personal Data (Privacy) Ordinance (Chapter 486) (the Act), the data user is JUNGLEWP LIMITED of 21/F, On Hing Building, 1 On Hing Terrace, Central District, Hong Kong Island, Hong Kong.

INFORMATION WE COLLECT FROM YOU

In the course of using our site, you might be asked to provide personal information when you use our site. Please note that it is mandatory for you to provide certain categories of personal data (as specified at the time of collection).
We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our site https://junglewp.com (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, search for a product, place an order on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.

Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

COOKIES

JungleWP Limited doesn’t capture cookies as such, we use new analytic technology that allow us to get relevant information and protect your privacy policy.

Our website uses last new technology to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For detailed information on the cookies we might use and the purposes for which we use them see our Cookie policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Information you give to us. We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with information about other services (click here for detailed information on our Direct Marketing policy.

to notify you about changes to our service;

to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • DISCLOSURE OF YOUR INFORMATION

    You agree that we have the right to share your personal information with:

    Selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
  • analytics and search engine providers that assist us in the improvement and optimisation of our site;
  • credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
  • We will disclose your personal information to third parties:

    In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

    If JUNGLEWP LIMITED or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

    If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of JUNGLEWP LIMITED, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

    WHERE WE STORE YOUR PERSONAL DATA

    The data that we collect from you will be transferred to, and stored at, a destination outside Hong Kong, in the European Economic Area (“EEA”). The data privacy regulations in the EEA offer the same or higher protection than in Hong Kong. It will also be processed by staff operating outside Hong Kong, in the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. JUNGLEWP LIMITED will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
    All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    HOW LONG WE STORE YOUR PERSONAL DATA

    The data that we collect from you will be deleted or anonymised when they are no longer needed for business or legal purpose. Data anonymization is the process of removing identifying information such that the remaining data does not identify any particular individual.

    YOUR RIGHTS

    You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at privacymanager @ junglewp.com.
    Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

    ACCESS TO INFORMATION

    The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

    CHANGES TO OUR PRIVACY POLICY

    Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

    CONTACT
    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacymanager @ junglewp.com.

    COOKIE POLICY
    Our website could use cookies to distinguish you from other users of our website. This could help us to provide you with a good experience when you browse our website and also allows us to improve our site.

    For your personal information, a cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
    We could classify into four (4) category:

    Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

    Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

    Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

    Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

    Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.
    you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
    Except for essential cookies, all cookies we might use will expire after 30 days on our website.

    Direct Marketing policy

    You agree that we may use the personal data you provide to us to offer direct marketing communications to you from time to time, in accordance with the below provisions and the remainder of this privacy policy:

    We may market to you our goods and services. Such marketing communications may be in various forms, including advertisements, special events notifications or newsletters, and delivered via various methods in accordance with the personal data that you provide to us, such as by email, SMS, smartphone app push notifications, notifications on your social media pages, in-app messaging or postal mail.

    You may partially or entirely opt-out of receiving such direct marketing communications at any time by:
    (a) contacting us at privacymanager @ junglewp.com
    (b) or mailing to Privacy Manager JUNGLEWP LIMITED of 21/F, On Hing Building, 1 On Hing Terrace, Central District, Hong Kong Island, Hong Kong.
    (c) or in the case of emails, by clicking the “unsubscribe” link at the bottom of such emails.

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