How to Set Up Email Hosting with Microsoft Office 365

Office 365 is a subscription service offered by Microsoft to provide productivity tools like Office applications, hosted Exchange emails and online file storage offered in OneDrive for Business. Office 365 offers various plans to cater for business needs both small and enterprise. They are paid a subscription on a pay as you go model billed monthly or annually.

In this how-to article, we will cover how to set up email hosting with Microsoft office 365 and JungleWP® in few easy steps.


Today almost half of all emails are opened from mobile devices according to Litmus Software research. From that information, you can see how important the email has become in recent times. Some of the benefits of having a hosted email solution include-

  • Creating a brand name – by using a hosted email platform, you convey a kind of professionalism that isn't common. Thus, more people trust your brand, and your revenue grows.
  • More security – Your system administrators worry less about the details they are sending, and they tend to focus on the business process. Besides, email hosting solutions tend to have firewall protection besides other secure protocols enabled to keep out unauthorized access.
  • More storage – By using scalable resources, hosted email providers keep all your data within your reach
  • Besides emails, you can schedule a meeting, share documents and contact calendars.

With office 365 you only need the following to use it:

  • Your domain name
  • Access to your DNS records

How to set up a hosted email solution with Microsoft office 365

Sign up for office 365

To get started, create an account at the Office site. Click on get office.

The site prompts you to choose between the home and business versions. Choose your version and continue. Next, you have to input your desired user ID. When you enter your first name, the company details are filled automatically. The good thing is that Microsoft gives all new users a address if you do not have any domain. You can replace the address with your domain name. After all the signing up, you are logged in to your account.

Click  Admin, and you have access to admin center. Enter your mobile number and a secondary email address. This is for security in case you lose access to your account.

Configure Office 365 Business Premium

Click on the  Go to setup.

Next, click on  set up mail get started.

You can use your email address right away, but since we want to make it look professional, we have to change it to our domain name. You can connect your domain at the first option.

Enter your domain name and select the options that suit you with regards to email and website. Click  next.

Before you can add the domain, you need to click  Verify to proof that domain is owned by you via MX or TXT record. 

Confirming your domain name

To manually add the TXT records to JungleWP®, go to your DNS Area in MyPods Control Panel. 

Select your Zone ID (domain name) then Copy the values displayed by Microsoft and click CREATE. The TXT records prove to Microsoft that you are the owner of the domain. Please note that this operation will take 5 to 15 minutes on average to propagate to Microsoft before we can proceed to our next step.

On the Microsoft setup page click on  verify then Next. You can then proceed to update your DNS records. This makes sure that your outlook connects to the right server to set up instant messaging.

Office 365 will ask you for DNS records so that it can manage them for you. However, your DNS records are already managed by JungleWP®, so we will click  No.  Finally, select the services you want to use with your domain. Office 365 shows your DNS records required so that office can synchronize with your domain.

After your domain name is successfully verified, you can now create Office 365 user accounts. Optionally you can send the new user account password to your or administrator email account. Or you can skip this step and do it later.

Congratulations, you are now set up to start using Office 365.

Adding a user

You can follow the setup guide. 

You can send the login credentials as an email to their alternative email address, download as cvs file or print their account details and share it with them later.

Final steps

In the next step you have options to migrate your email messages like Gmail to your Office 365 email accounts. Skip this step for now by choosing Don’t migrate email messages and click Next. Learn more in Migrate email and contacts to Office 365 and do it later if you want.

Next, you have to point your domain DNS to Office 365 so your user emails start working with Office 365. Choose I'll manage my own DNS records and the setup wizard will provide a list of DNS records that you will need to add for your domain at your existing DNS zone. This step is similar to "Confirming your domain name" we just did above. To learn more, see Create DNS records at any DNS hosting provider for Office 365 and How to edit or create DNS Records on JungleWP

After that, choose online services you want to start using. Or you can skip it and do it later.

Click Next and you’re done.


You will now enjoy the features of office 365 as will your team. Features such as secure emails co-authoring which enable online documents collaboration, turning data to maps, converting data to pdf format and lots of storage space among others will improve your productivity.

Still need help? Contact Us Contact Us